One of our Customer Service Representatives will be happy to take your order over the phone for you, please call 1-866-506-3048
YES! Although Cook's Direct, Inc is more geared toward the commercial foodservice industry, it is also open to the public. Many smallwares and light equipment can be used in either commercial or residential settings.
Yes, items can be returned if they are not damaged. In some cases, shipping and restocking fees may apply.
If you are interested in possible credit terms with Cook's Direct, Inc, please contact our customer service team at 1-866-506-3048
Items sold by Cook's Direct, Inc come with the manufacturer's warranty. All warranty issues are handled directly with the manufacturer and their service agencies.
Cook's Direct, Inc only charges sales tax for Illinois orders; all other states are exempt from sales tax.
No additional shipping charges will occur after you receive your final checkout total.
No, Cook's Direct, Inc does not offer leasing online.
Cook's Direct, Inc will ship to anywhere in the United States. For orders shipped to Alaska, Hawaii, or Puerto Rico additional shipping charges will be applied. Unfortunately, we are unable to deliver to PO and APO/FPO boxes.
Cook's Direct, Inc ships most items via UPS Ground. Larger items may be shipped via freight line shipments. Our preferred freight carrier is UPS Freight.
Many items will ship from our warehouse in Warrenville, IL. Some items not in stock may be shipped directly from the manufacturer’s warehouse.
Our goal at Cook's Direct, Inc is to ship your items out to you as soon as possible. Items that are in stock in our warehouse will be shipped within 2 business days after the order is processed. Items not in stock will be shipped directly from the manufacturer.
No, Cook's Direct, Inc only sells new equipment.
If you would like a specific quantity that is not offered on the website, you can call our toll free number at 866-506-3048 and a customer service representative will help you decide on a quantity to best suit your needs.
Cook's Direct, Inc is headquartered in Warrenville, Illinois, a suburb of Chicago.
Please call the Cook's Direct, Inc Customer Service Department at 866-506-3048 and a representative will be happy to answer any questions you may have.