Terms & Conditions
BY PURCHASING FROM US, YOU AGREE TO THESE TERMS AND CONDITIONS. No other terms shall apply except as agreed in writing signed by us. Prices and availability of products are subject to change without notice. Errors will be corrected when discovered, and Cook's Direct reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions after an order has been submitted, regardless of whether or not the order has been confirmed and the customer's credit card charged. If the customer's credit card has already been charged for the purchase, and the order is cancelled, Cook's Direct will issue a credit in accordance with our Return Policy. Prices, title and risk of loss are F.O.B. our warehouse. Prices don't include taxes or shipment and may be changed without notice. Payment due within 30 days of shipment, net on open account less 2% for payment within 10 days of shipment. Visa, MasterCard, and American Express accepted for net invoice amount. Credit card arrangements subject to change. Open accounts available on approval.
All items to be returned must be authorized by Cook’s before return. Some items are subject to a 20% to 50% restocking charge and return freight charges. Some custom items may not be returned. Call 1-866-506-3048 for assistance. For complete details, please refer to our Return Policy.
Your satisfaction is our top priority! If you’re not happy with our service or any product purchased through our catalog or www.cooksdirect.com, we'll work with you for complete resolution of your concerns – quickly and painlessly.
Our only warranty obligation is to replace any item proved defective in material or workmanship. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PURPOSE, ARE DISCLAIMED.
WE SHALL NOT BE LIABLE IN CONTRACT, WARRANTY, TORT OR OTHERWISE FOR CONSEQUENTIAL, SPECIAL, EXEMPLARY OR INCIDENTAL DAMAGES. IN NO EVENT SHALL OUR LIABILITY EXCEED THE PURCHASE PRICE. ENFORCING THE LIMITED REPLACEMENT RIGHTS IS YOUR EXCLUSIVE REMEDY.
Information about products is as provided by our supplier. We make no warranty or representation concerning such information.
You warrant, represent and agree: (1) to comply with all laws; (2) that our sale and shipment of the product will not, by export thereof, your legal status or otherwise, cause us to violate any law; and (3) to indemnify us against any losses from a failure by you or a third party to comply with law or these terms and conditions, or from use of the product.