Cook’s Direct Web Accessibility Policy

At Cook’s Direct, we are committed to ensuring digital accessibility for all users, including people with disabilities. We strive to make our website, https://www.cooksdirect.com/, as accessible as possible and continuously improve the user experience for all users. We continually strive to make all of our digital platforms perceivable, operable, understandable, and robust.

Our Commitment

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards to the greatest extent possible.
Our website is designed and developed with accessibility in mind, including:

Navigability via keyboard for users who do not use a mouse.
Sufficient color contrast for text and background.
Alternative text descriptions for meaningful images.
Semantic HTML structure for ease of use with screen readers.
Compatibility with modern browsers and assistive technologies.

Ongoing Efforts

Cook’s Direct regularly audits www.cooksdirect.com for accessibility and incorporates feedback from users to improve features and remove barriers. We provide training to our staff and web developers regarding accessibility best practices and new developments in the field.

Known Limitations

While we have invested efforts to ensure accessibility, some areas of the website may not be fully accessible. However, if it is within our power, we are committed to resolving all of these issues. We are committed to working to improve these areas and welcome your feedback.

Contact Us

If you encounter any difficulty accessing content on our website, have suggestions on how we can improve accessibility, or require assistance with any part of our site, please contact us:

Email: info@cooksdirect.com
Phone: 1-800-956-5571
Mail: Cook's Direct, 2250 75th St. Suite 200, Woodridge, IL 60517

We typically respond to accessibility inquiries within two business days.