The foodservice industry is constantly evolving, and keeping up with the latest trends is essential for businesses to stay relevant. Here are some key foodservice industry trends to watch for in 2023.

Increased Use of Technology

In recent years, technology has played a significant role in the foodservice industry, and this trend is set to continue in 2023. From online ordering and delivery to mobile payments and AI-powered chatbots, restaurants will continue to adopt new technologies to improve customer experience and streamline operations.

Sustainability and Environmental Responsibility

As customers become increasingly aware of environmental issues, sustainability will become a critical factor in their dining decisions. Restaurants that prioritize eco-friendly practices such as sourcing local, organic ingredients and reducing waste will have a competitive edge.

Delivery and off-premise dining

The pandemic has accelerated the growth of off-premise dining, and this trend is expected to continue throughout 2023. More and more restaurants have started partnering with delivery services, offering curbside pickup, and investing in their own delivery infrastructure to meet the growing demand for convenient and contactless dining options.

Hyper-Personalization

As technology continues to evolve, restaurants will be able to offer a more personalized dining experience. This can be done by using data analytics and AI, which allows restaurants to create custom menus, offer personalized recommendations, and even adjust portion sizes based on individual preferences.

Ghost Kitchens and Virtual Restaurants

Ghost kitchens and virtual restaurants have been on the rise in recent years, and this trend will continue to grow throughout 2023. These concepts allow restaurants to offer delivery-only options, which allows restaurants to expand their reach without the overhead costs of a physical location.