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“This was a very positive shopping experience. Everything was as expected.” From Alana A. 6/14/11 – we couldn’t have said it better! That rating is on Amazon.com where we have 400+ reviews and counting with 97% positive feedback. Okay, if that’s not enough, take a look at our listing on ResellerRatings.com where we have a lifetime rating of 9.55/10.
100% Satisfaction: Your satisfaction is our top priority! If you’re not happy with our service or products we’ll work with you to make it right, quickly and painlessly. If you’re not satisfied, contact us immediately at 1-866-613-2617 or customerservice@cooksdirect.com.
Live Customer Service: Our team consists of real, live people right here in Illinois who want to help you. We’re trained on the products we sell, in contact with the vendors we carry and we’ve been doing this for 15 years! Call us at 1-866-506-3048 or use the Click to Chat Now button on the search bar (Mon-Fri 6:30am to 5:30pm CST).
Quick Shipping: All in stock items ship within 24 hours and if you’ve ordered something shipping directly from the manufacturer, we expedite your order. Typical shipping times are posted on each item on the site so you know what to expect. If there is an extended lead time, we call you to discuss your options rather than waiting for you to call us!
Exclusive Products: Cook’s Brand products are items that we’ve designed and manufacture. These are typically specialized foodservice items for the busy, high volume kitchen. For years, customers would have us looking for products that we just couldn’t find. After a while, we realized there was a void in the market place – so we jumped in to fill it. Look for Cook’s Brand items – you’ll only find them here!
Chef Owned: Our founder is a graduate of the Culinary Institute of America, who has been in the food service industry for over 40 years from Chef to Operator and now as a distributor. Believing that having ‘the right tool for the job’ is important, we select products from a Chef’s point of view focusing on function, quality and value.
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Protecting your Restaurant Investment with Restaurant Insurance
Beyond Restaurant Equipment and Restaurant Supplies
As a restaurant entrepreneur, it is important to become well versed with the business and management aspects of owning and operating your restaurant as it is to know about dining trends, food fashions and guest preferences. Equally critical is the fact that you should not just know how to protect your investment through insurance but actually have a valid insurance policy in place on your restaurant inauguration day. End-to-end coverage of ;your restaurant which includes everything such as restaurant equipment, restaurant supplies, restaurant furniture and all your accessories is an excellent place to start. There are, however, several other coverages and security blankets that you will need to implement in order to appropriately safeguard your business investment. We have outlined some of them briefly in this report so that your restaurant remains covered at all times. After all, problems are mostly unforeseen and never come knocking on a schedule.
Building and Contents Insurance
Also known as commercial property insurance, Building and contents insurance tends to protect not just your infrastructure but also everything inside it. All your restaurant equipment, silverware, china, furniture and crystal are covered. Every policy is different so watch carefully for exclusions and incorporate riders into your policy where applicable. One major exclusion common to most policies is flood and earthquake protection. If your restaurant is located on or near a seismic zone or is situated in a flood prone area, consider paying for additional coverage. Obviously, this will add to your operational costs but as your business grows, much if not most of these costs will be absorbed. Moreover, minor league hardship that pinches gently is much better than major league hardship that destroys eternally.
Insuring against Business Interruption
Business interruption insurance is available to all restaurant owners and acquiring this coverage is a good idea considering the highly uncertain times in which we live. This type of coverage spans a wide gamut of interruption factors most of which may seem improbable when you first learn of them. However, it does not take long for situations and circumstances to change, calamities to strike, and accidents to happen.
Liability including Liquor Liability Insurance
Restaurant liability insurance protects restaurant owners from law suits and claims from those who have fallen down within the premises and hurt themselves, consumed contaminated food, found organism in their food (imagined or otherwise) and other types of situations where potential liability might be involved. Significant among them is liquor liability, which will protect you if someone causes an automobile accident or injury after having consumed alcohol at your restaurant. Protection for you and your restaurant through insurance is more of a prerequisite than a necessity.
Other types of Mandatory Coverages
Carrying different types of business insurance has now become a licensing requirement in most jurisdictions. Some communities even require that you carry workman’s compensation, unemployment and even health insurance for your employees. It is best to work with an experienced business insurance company or brokerage firm in order to obtain maximum coverage at the best possible price.
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